Skip to main content

Client Expectations of the Agent

We keep asking and our clients keep telling us their expectations.

At M3 Monagan Miller McCreary Insurance Agency, we take our client’s expectations seriously.

Although there is tremendous change in our world, we find that our clients expectations center around these core principals year after year.

These are the 14 key client expectations throughout the life cycle of our relationship:

1
Be responsive to me.
2
Dialogue with me.
3
Don’t let me be surprised.
4
Share in my life cycle.
5
Teach me.
6
Worry for me.
7
Speak to me in my own language.
8
Give me something new.
9
Anticipate my needs.
10
Honor my time.
11
Treat me with respect.
12
Invite me to participate.
13
Level with me.
14
Have knowledgeable employees.
Close Menu
Skip to content